Mercury · Communication

AI Phone Receptionist

VELTIX AI installs a trained AI receptionist on your business line. It holds real conversations, qualifies the job, and puts booked work on your calendar while your team keeps working.

Features

Not a chatbot. An intelligent reception system.

Available capabilities are selected and configured according to the approved proposal. Not every function or integration is included in every project.

Provides 24/7 call-coverage capabilities based on the approved configuration
Supports natural English and Spanish conversations
Uses the services, service areas, policies and business rules approved by the client
Appointment-booking workflows are available with compatible calendars when included
Human transfers and urgent-call routing can be configured according to approved escalation rules
Follow-up workflows are available when included in the proposal and legally permitted

24/7 Answering

Designed to provide continuous call coverage according to the approved configuration and system capacity.

Appointment Booking

Scheduling workflows can connect with compatible calendars when included in the approved scope.

Lead Qualification

Captures the approved lead information and qualification criteria defined for the business.

Call Transfers

Human-transfer and urgent-call routing rules can be configured when included in the approved scope.

Bilingual Support

English and Spanish support configured according to the business's approved services and conversation rules.

Follow-up Automation

Approved follow-up workflows can be added when included in the proposal and legally permitted.

CRM Integration

Compatible CRM integrations are available depending on technical feasibility and the approved scope.

Knowledge Base

Configured using business information, services, policies and rules approved by the client.

Analytics

Reporting and call-outcome visibility can be included according to the selected solution.

Custom Workflows

Custom workflows are designed and priced according to business requirements and technical complexity.

The problem

Every missed call is a customer calling someone else

Missed calls

When the phone rings during a job, the call goes unanswered — and many callers simply move on to the next company.

After-hours silence

Emergencies happen at night and on weekends. Voicemail loses the job to the next contractor.

Slow follow-up

Estimates go cold because nobody has time to chase every lead the same day.

Wasted ad spend

You pay for the click, the call rings, and the lead vanishes before it reaches your calendar.

Calculate missed calls

Illustrative conversation

Live call · 00:42

Hi, my AC stopped cooling and it's 98 degrees in here.

I'm sorry about that. I can get a technician out today. Is this for a home or a business?

My house, in Katy.

Perfect — we service Katy. I have 2:30 PM or 4:45 PM open today. Which works better?

2:30 works.

Booked for 2:30 PM. I've texted you the confirmation and the tech's name.

Appointment created · HVAC Service · Today 2:30 PM

Hear an AI receptionist in action

Open our live demonstration in a new tab and talk to an AI phone receptionist. It is a general example of how an AI receptionist can work — not a demo customized for your business.

Real-time AI voice conversation
Demonstrates how common questions and lead details may be handled
Illustrative example; final functions depend on each approved project

The CAPA website and business shown in this demonstration are fictional and are provided solely to illustrate a possible AI receptionist experience. Results, functions, voice and integrations vary by project.

Illustrative external voice demo · Consent required

Every website, landing page, integration, automation and custom AI solution is evaluated and priced according to project scope and technical requirements.

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